Jewelry Care Plan

Elite WarrantyWhat's included?

The following is a list provided of potential issues covered by this warranty:
• Free Cleaning
• Replacing Side Stones
• Buffing, Polishing and Refurbishing
• Ring Sizing
• Rhodium Plating
• Soldering
• Tightening Stones
• Re-tipping Prongs
• Resetting Stones (if in your possession)
• Restringing Pearls

***This warranty does NOT include replacing the center stone of any piece. We can, however, write an appraisal in the event that the stone is lost or stolen.***

Upgrade Policy

You may upgrade any diamond piece at any time after purchase, so long as the original piece is purchased from any Elite Jewelers location. Any diamond piece is eligible for an upgrade, so long as the upgrade is more than the original purchase price (usually double what was paid in the original purchase).

Lifetime Guarantee

We will replace any diamond, gemstone or pearl covered by this warranty if any problem occurs during normal wear (i.e. if it chips, breaks or is lost from original setting). In addition, all necessary repairs MUST be completed by our representatives. 

Caring for Your Jewelry

Between inspections, you can still take care of your piece. With a little bit of care your jewelry piece could stay looking brand new for years to come. 

Recommended care for different pieces goes as follows:

  • Gold jewelry can be cleaned in a commercial gold cleaner or using lukewarm soapy water along with a small bristle brush. 
  • Sterling silver jewelry can be cleaned using a commercial sterling silver cleaner. 
  • Be careful exposing your jewelry to any household chemicals, perfume and some hair care products. 
  • Do NOT expose stones to sudden temperature changes, as it can cause cracks in the stone. 
  • Pearls, opals and turquoise should NEVER be put into a cleaning solution, and should be brought to the store for professional cleaning. 
  • As mentioned before, you can stop in anytime to get your jewelry cleaned for free, but if it isn't a preferable option there is always a way to clean your jewelry at home. 

If you are not sure about how to clean a specific piece of jewelry, please give us a call at one of our locations.

Inspections Dates

Month of Purchase / Months of Inspection

January / January & July
February / February & August
March / March & September
April / April & October
May / May & November
June / June & December
July / July & January
August / August & February
September / September & March
October / October & April
November / November & May
December / December & June